Guide to Cryptocurrency Withdrawals on Trendo
On the Trendo trading platform, cryptocurrency withdrawals are processed securely and accurately. Users can withdraw funds through two methods:
Note: Cryptocurrency withdrawals are only possible if the initial deposit was made using a cryptocurrency gateway. This will be reviewed and confirmed by Trendo's financial team.
Cryptocurrency Withdrawal via Trendo Trading Platform
Log in to your account on the Trendo trading platform.
From the right-hand menu, select the desired real account.
Click on the "Withdraw" option.
Choose your desired cryptocurrency and the appropriate network for withdrawal.
Enter the withdrawal amount (minimum $10 or equivalent in the account's base currency).
Carefully enter your cryptocurrency wallet address for the selected coin and network, click "Save," and then select "Withdraw."
Important: Before submitting your withdrawal request, double-check the wallet address. The user is responsible for any mistakes made while entering the address.
Enter the withdrawal confirmation code sent to your email.
If the withdrawal is successful, the transfer will be processed instantly, and the status will change to "Successful."
Note: If the withdrawal status remains in "Pending" for more than 30 minutes, please contact Trendo’s support team via online chat or a support ticket.
Cryptocurrency Withdrawal via Personal Cabinet on the Trendo Website
Log in to your personal cabinet on the official Trendo website.
From the right-hand menu, select the "Withdraw" option.
Choose the withdrawal method for cryptocurrency.
Note: Ensure compliance with anti-money laundering regulations when selecting the withdrawal method.
Select the real account you want to withdraw from.
Enter the withdrawal amount (minimum $10 or equivalent in the account's base currency) and complete the required information.
Enter the withdrawal confirmation code sent to your email.
The withdrawal will be processed based on the selected method’s processing time.
Important Notes
Cryptocurrency withdrawals are available both via the trading platform and the website's personal cabinet.
Identity verification is required for withdrawals.
The minimum withdrawal amount for cryptocurrencies is $10.
Be very careful when entering your wallet address. Be aware of malware such as clipboard hijackers (e.g., Clipper) that may alter the address when copying. Always check the copied address before finalizing the transaction.
Trendo does not charge any fees for cryptocurrency withdrawals. Any potential fees are blockchain network fees, and Trendo has no involvement with them.
Withdrawals can only be made using the same cryptocurrency that was used for the initial deposit. If deposits were made using multiple cryptocurrencies, the withdrawal must be made proportionally from the same cryptocurrencies. This will be reviewed and confirmed by Trendo’s financial team.
Cryptocurrency deposit bonuses are not withdrawable, but the profit from it is. Please take note of this when making a withdrawal.
Due to the instantaneous nature of cryptocurrency withdrawals, users cannot cancel withdrawals after initiating them.
If you encounter any issues at any stage, please contact Trendo’s 24/7 support for assistance.
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