On the Trendo trading platform, the deposit and withdrawal rules are clearly defined to ensure the financial security of users and to conduct transactions in a professional manner. Below are the main rules regarding deposits and withdrawals.
Minimum Deposit and Withdrawal Amount:
The minimum allowed amount for deposit or withdrawal on Trendo is $10 (or the equivalent in the account’s base currency).
Anti-Money Laundering (AML) Compliance:
Trendo complies with international anti-money laundering laws and has the right to monitor and review all financial transactions. If any abuse is detected, necessary actions will be taken without prior notice.
Identity Verification:
Verification is mandatory for withdrawals from all methods.
Deposits via bank gateways are only possible for verified accounts.
For methods like cryptocurrency, deposits can be made without verification, but withdrawals require identity verification.
Payment Account Ownership:
All deposits and withdrawals must be made from accounts that are in the name of the trading account holder. Using third-party accounts or wallets is prohibited.
Withdrawal Method Compliance:
Withdrawals can only be made via the same method used for deposit.
If multiple methods are used for depositing, withdrawals must be made in proportion to each deposit method. This is reviewed and approved by Trendo's financial team and follows AML policies.
Fees:
Trendo does not charge any fees for deposit or withdrawal operations.
In cryptocurrency transactions, blockchain network fees are borne by the user.
Cryptocurrency Wallet Address Accuracy:
When depositing or withdrawing cryptocurrency, users are required to carefully check the wallet address. The responsibility for any errors in entering the address lies with the user.
Deposits can be made on all days, including official holidays.
Withdrawals on holidays are only possible if there are no open positions in the account.
If there are open positions, you can withdraw 30% of the remaining balance. Always pay attention to your stop-out level when withdrawing while having open positions.
For deposits made via cryptocurrency, 10% of the amount will be added to your trading account as a non-repayable bonus.
This bonus has no time limit or cap.
The principal bonus is non-withdrawable, but the profits generated from it are withdrawable.
If a withdrawal is made from the account, the bonus will be deducted in proportion to the current balance.
The bonus is not transferable between accounts.
Internal Transfers Between Accounts:
All the deposit and withdrawal rules apply to internal transfers between a user's accounts.
The cryptocurrency deposit bonus credited to your account is non-transferable, and if the principal balance is transferred to another account, the bonus will not be transferred. Transfers and movement of funds between PAMM, Copy Trading, and Bonus accounts are not allowed.
Withdrawal Cancellation:
Withdrawal cancellation is only possible if the status is in the "Pending Payment" stage.
The minimum withdrawal processing time is 10 minutes.
If the status has changed to "In Process," cancellation is not possible.
Cryptocurrency withdrawals cannot be canceled by the user and must be addressed through support.
Email Confirmation for Withdrawal:
Withdrawals are only possible by entering the confirmation code sent to the account holder’s email.
Financial Policy Abuse:
If a user is found to be abusing the deposit and withdrawal policies, Trendo reserves the right to review and restrict the user's access without prior notice. In such cases, the user will have no right to object.
Exact processing times for deposits and withdrawals are available on each method’s respective page for users.
For more assistance, you can contact Trendo's 24/7 support through online chat or ticket.