How to Ensure Account Security on Trendo

How is Account Security Ensured on Trendo?

Account security on Trendo is guaranteed through instant notifications, precise event logging, and the option to use a password, fingerprint, or security lock, enabling users to trade with full confidence.

Data Encryption
All data exchanged between you and Trendo’s servers is encrypted using an A+ rated SSL security certificate. This rating represents one of the highest levels of security.

A+ Rating in SSL Labs Security Test

Smart User Behavior Monitoring Systems
If unusual activity is detected, such as frequent withdrawals or sudden changes in security information, the system will automatically temporarily restrict the account.

Two-Factor Authentication (2FA)
When withdrawing funds, two-factor authentication (2FA) via email is required to ensure your assets are kept at the highest level of security.

Periodic Security Assessments
The Trendo platform undergoes regular penetration tests and security reviews to stay secure against new threats.

Login Notification
Whenever you log into your account, a security notification is sent to the user. This notification helps users act quickly to protect their account in case of unauthorized or suspicious login attempts.

Device Section
In the Trendo app, you can view and manage devices connected to your account. To access this section and see your devices, go to your profile settings in the Trendo app, click on the three-dot icon, and then enter the "Devices" section.
In this section, you can see all devices connected to your account, along with details, and log out from any additional devices if needed.

Setting a Password for the Trendo App
For accessing the Trendo trading platform, users can also use a security lock or fingerprint. This feature is available in the mobile app and provides added security.
To enable a password, go to the app menu, enter the settings, and activate the biometric lock option.

Event Section in the Trendo App
One of the unique features of the Trendo app is the "Events" section. In this section, all activities related to your account are logged in detail and with timestamps.
To access this section and view events, open the Trendo app, go to the menu, and click on the "Events" option.

In this section, you can access the following data:

  • Date and time of account login

  • Details of the logged-in device

  • Changes to password or security information

  • Details of completed trades

  • Changes to account settings

  • Withdrawals or deposits

  • Receiving or activating bonuses

Note:
You can also view the full details of any transaction by holding down the click on each transaction in the transaction history section.

Security is a Shared Responsibility
In addition to technical measures, Trendo advises users to strengthen their account security by following these guidelines:

  • Use a complex, hard-to-guess password.

  • Do not share your login information with others.

  • Regularly review the "Events" section.

  • Avoid using the web version or enable the secure browser mode when using a public device.

  • Activate the fingerprint lock or app password.

If You Notice Any Unusual or Suspicious Activity:

  1. Immediately change your password.

  2. Log out from your account on all devices.

Contact Trendo support promptly and report the issue.
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